Bixaven interactive demo / Customer experience

Let’s get
the job details.

Experience the service-request flow your customers would see.

Heating & coolingPlumbing & drains

01
Tell us what’s happening
A few details about you and the issue.
02
Prepare for the visit
A few questions from your service provider.
03
Find a time that works
Request a visit. The team confirms it.

You’re viewing the customer experience. Your team reviews the details in a separate workspace.

LET’S GET STARTED01 / 03

Start a service request.

Your contact details and what needs attention.

Request
Details
Appointment

Fields are required unless marked optional.

Service location Service ZIP code Service address

Contact details

Full name Phone number

Email Optional

About the issue What do you need help with? What’s going on?

Photo of the issue Optional

One JPG, PNG, or WebP, up to 5 MB. Only take a photo if it is safe. Avoid faces, IDs, and sensitive information. In demos, use a non-sensitive sample photo.

Equipment or problem type How is it working?

Timing & updates How soon do you need help?

For immediate danger, contact emergency services. This website is not an emergency dispatch service.

Best time to contact you Optional

Let’s get
the job details.

Start a service request.

Choose your visit time.

No open times just yet

Business review needed

Your preferred time has been requested.

Let’s get the job details.

Choose your visit time.

No open times just yet

Business review needed

Your preferred time has been requested.

Let’s get
the job details.