WEBSITE INTAKE / HVAC & PLUMBING
Get the address, the problem, and how soon they need help—before your team picks up the phone.
A guided service request for your customers. One organized workspace for your team.
Try with sample details. No sign-up or calendar connection.
“It’s been running all morning, but the upstairs won’t cool down.”
“Water is coming through the ceiling underneath the upstairs bathroom.”
Illustrative requests. Fictional details, not real customers.
YOUR WEBSITE.
A more useful front desk.
01 / FROM INQUIRY TO HANDOFF
The homeowner shouldn’t need to know what to tell you.
Give them a clear place to start. Get the information your team needs to take the next step.
Collect the address, equipment, urgency, and an optional photo. Check the service ZIP before moving into appointment options.
Ask your own questions about access, the property, or visit preparation. Keep the answers attached to the request.
Review the details and preferred time together. Urgent requests get a different next step—not another slot in the queue.
02 / THE BUSINESS SIDE
Review the conversation, check preferred appointment times, and keep track of follow-ups without switching between scattered notes.
Urgent requests stand out. Add internal notes, record contact, and set a follow-up reminder.
Switch between month and agenda views. Open a request without losing the appointment details.
03 / WHY BIXAVEN
Start with your existing website. Give customers one clear place to request service, shaped around what your team needs.
$149/ month
USD
One missed job could be worth more than a month of Bixaven. Give customers a way to request service while your team is busy, with the details ready for follow-up.
Includes guided intake, service-area checks, photos, appointment requests, and your team’s lead workspace. We’ll confirm your setup and any integration requirements before launch.
A FEW PRACTICAL THINGS
No. Bixaven is software for service businesses. The demo shows the request experience a contractor could offer its customers. Bixaven does not send technicians or provide home repairs.
The current flow collects appointment requests for team confirmation. Private demos can simulate instant booking. Optional Google Calendar support requires setup before use. Demo calendars stay simulated.
Yes. The public demo shows the customer flow. Use fictional details. Text updates are simulated; no messages are sent. For your own isolated dashboard and calendar, request a private demo invite. Private demos send no real texts and accept no real calendar connections.
We’ll discuss your current intake process, configure a private demo, and agree on the scope of a small pilot. Production setup, integration requirements, and launch timing are agreed before you commit.